Counterfeit Products
We have confirmed that counterfeit products are sold on e-commerce sites etc. Please beware that counterfeit products may cause the following issues.
Caution
1. Quality
Counterfeit products may be inferior in performance to our products.
Caution
2. Safety
There may be issues with safety, so counterfeit products may cause risks to life and health.
Caution
3. Reliability
Use of counterfeit consumables may result in damage to the products.
Caution
4. Compliance
The manufacturing and sale of counterfeit products infringes our patents, trademarks, design rights, copyrights, and other intellectual properties.
Please note that we are not responsible
for any problems or issues resulting from use of counterfeit products.
How to Identify Genuine Products
Our products have some features to help you easily find that they are genuine. The following product labels and packages are examples. For details, please click on the the image.
Select Products
Cleaver
In order to identify genuine Sumitomo Electric FC-6 series cleavers, there are several tricks hidden in the label. For more details, check out the below videos.
New2nd Generation
1st Generation
Blade
If you tilt the blade,
the text 'GENUINE' will be displayed.
FCP-20BL
FCP-20BL(7R)
Electrode
If you see the package sheet, the text "GENUINE" will be displayed.
Battery
In order to identify genuine Sumitomo Electric batteries,
there are several tricks hidden in the label.
- Text color and background color are interchanged.
(White to black and black to white)
- Background color (aqua and rose) disappear while tilted.
Counterfeit Products
We will continue to take the following measures to protect our customers from counterfeit products.
Measure #1
Continuous Investigation
We monitor sales of counterfeit products carefully.
Measure #2
Legal Actions
We take strict measures against suppliers of counterfeit products, including reporting them to the authorities.
