Bridging a diverse range of needs

In the European market, the adoption of FTTH (fiber optics) varies by country and regional needs. Here, staff frequently visit various localities, engage in dialogues with customers, identify challenges clients may not be aware of, and work together to solve these issues with new ideas and technology. In this video, Mr. Ueda, a local resident, who handles high-level technology and essential problem-solving, speaks with the Global Network System Division’s Mr. Kiuchi, who acts as a bridge between Japan and overseas, to discuss our EU operations.

One Team：Frontline sales

Building trust across borders for better products

Cooperation with local distributors is essential for creating better products. At Sumitomo Electric, we actively foster opportunities for employees involved with fusion splicers to engage with distributors, building trust and holding lively discussions on product development. Hiroaki Ota, the General Manager of the Global Network System Division, values the sharing of both successes and failures with distributors from various regions to reflect customer feedback in the products and to learn together. Guided by the philosophy of "One World, Connected." we strive to become One Team across borders, working together to solve challenges.

Proud innovators delivering the best products

The fusion splicer market in America is intensely competitive and diverse due to overseas competition and a variety of customer needs. Amidst this landscape, Sumitomo Electric's cutting-edge technology is spreading across the United States, making significant contributions to the development of communication networks there. Here, we present an interview on the value of Sumitomo Electric’s fusion splicers conducted by Ross Smith, a sales representative, and Andrew DeGidio, a technical expert, who are active in the local market.