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Home > Press Release > 2014 > March 31

English Customer Support for “RakRak Framework II” Now Available

March 31, 2014
Sumitomo Electric Information Systems Co., Ltd.

Sumitomo Electric Information Systems Co., Ltd. will start customer support service in English for its web-based system development tool “RakRak Framework II” on April 1, 2014.

RakRak Framework II is a software framework that enables companies to develop their own web-based systems. Providing a wide range of services from system design to maintenance, this framework helps the users improve their product quality and productivity at reduced costs. Since the release of the Java-based system development tool “RakRak Framework” in October, 1999, this series has been used by many companies.

For customers who sign up, we will offer English technical support and maintenance service in addition to our current customer support in Japanese. This will enable customers outside Japan to obtain an answer directly and quickly to their inquiries, thus facilitating efficient system development.

Inquiries sent to the support site will be answered during our business hours from 9:00 to 17:00 JST, Monday to Friday.

  • RakRak Framework is a trademark of Sumitomo Electric Industries, Ltd.
  • Java is a trademark or registered trademark of Oracle and/or its affiliates.
  • All other company names and product names are trademarks or registered trademarks of their respective companies.

 

Contacts

Sumitomo Electric Information Systems Co., Ltd.

Business Solution Software Dept., Systems Sales

1-3-13, Motoakasaka, Minato-ku, Tokyo,

107-8468 Japan

Phone: +81-3-6406-2840

West Japan Systems Sales

2-1-3, SORA Shinosaka 21 BLD, Nishimiyahara, Yodogawa-ku, Osaka,

532-0004 Japan

Phone: +81-6-6394-6731

Marketing

2-1-3, SORA Shinosaka 21 BLD, Nishimiyahara, Yodogawa-ku, Osaka,

532-0004 Japan

Phone: +81-6-6394-6754

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